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Sunday, August 14, 2011

Charley’s Grilled Subs in Orange, CA loves their customers

Located right next to CHOC Hospital near the corner of West La Veta Avenue and South Main Street, Charley’s Grilled Subs has been satisfying hungry locals, hospital workers, and patient families since 2003. Max Do moved from Vietnam to the United States to provide for his family and build his American dream. Mr. Do has over 30 years in the restaurant industry where he started at Bob Evans Restaurant as a dishwasher, but yearned to learn more about restaurants and how to make the customer happy. As Mr. Do says, “A happy customer is a return customer.” He cares about what he serves to his customers and makes food they want to eat. As I interviewed him, he had a few loyal customers come into the restaurant. He would light up with his warming smile and say, “Excuse me, I know these customers.” Excitedly, he ran behind the counter and started making their order. This customer must have been a regular so Mr. Do knew exactly what he wanted and started cooking before he even placed his order. Now, that’s what I call “customer service”.

The Chicken Buffalo Salad is a little different from other Charley’s Grilled Subs locations. It has an Asian-flare to it. They use the buffalo-spiced chicken but adds microgreens to the iceberg & romaine, cuts the cucumbers with Asian-artistic flare, and uses Mrs. Do’s homemade Asian dressing which is similar to what you would find in a Chinese chicken salad. Won ton strips add a nice crunch. This salad attests that Mr. Do uses the main ingredients of Charley’s but customizes it for his customers. Some of his customers travel for miles just to eat this salad. Thumbs up!

To read more and see photos, please visit: http://www.examiner.com/restaurant-in-anaheim/charley-s-grilled-subs-orange-ca-loves-their-customers-review

Happy Eats!

OC Food Diva

Charley's Grilled Subs on Urbanspoon

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